The term ‘Femme Fatale Cosmetics’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ and ‘buyer’ refers to the user or viewer of our website. Using this website includes placing an order for our products.
Our Services and General FAQ pages contain information on company policies. By using our website you are agreeing the policies outlined on those pages. We have included a brief overview here:
- The TAT (Turn Around Time) for all orders is subject to change without notice. Shipping, Extra Cover (parcel insurance) and all other product prices are subject to change without notice.
- $8.00AUD minimum spend for all orders, excluding shipping and insurance charges. This minimum must be met after discounts are applied.
- Femme Fatale Cosmetics is not liable for replacement, refund or any form of compensation in the event that complimentary products are missing from an order, or arrived damaged or are unusable (such as receiving non-vegan product if you are vegan).
- Femme Fatale Cosmetics is not responsible at any time to provide complimentary product/s to a customer. As advertised Femme Fatale Cosmetics will make effort to include complimentary product of our choice in a customer order that meets our requirements, but this is not a guaranteed service or provision. Requirements are $30 AUD (total) spent on Femme Fatale brand nail polish for a complimentary 5ml nail polish in colour of our choice, or 1 complimentary powder cosmetic sample for every $10 AUD spent on our powder cosmetic range. Totals exclude shipping/insurance and are inclusive of discounts.
- 24 hour time frame only for all order cancellations after payment.
- Suspicious orders are subject to cancellation at our discretion. Orders cancelled at our discretion may also be subject to a restocking fee of 15%.
- Orders which are returned to us through incorrect address or unclaimed parcel will not have shipping or extra cover payments refunded if cancelled.
- Orders which are returned to us through incorrect address or unclaimed parcel will be cancelled at our discretion if the buyer does not provide a correct shipping address within 48 hours of contact on our behalf (via email) in addition to payment of actual post charges as invoiced by management.
- A 15% restocking fee is applicable to all orders cancelled that have been packaged and ready to ship.
- Orders are unable to be adjusted once packaged and/or shipped.
- Orders may be adjusted if they have yet to be packaged but it is not guaranteed. For order alterations please contact us within 5 hours of placement.
- Returns of goods are not accepted under any circumstances.
- Orders placed without Extra Cover will not receive replacement if found to be lost, stolen or damaged during postal transit.
- Femme Fatale Cosmetics reserves the right to asses all damage/lost parcel claims made and to resolve said claims at our discretion in the manner we see fit.
- Femme Fatale Cosmetics is not liable for the delivery time-frame due to the postal system.
- Femme Fatale Cosmetics is not liable for any taxes, fees, surcharges or additional costs relating to your order once it has left our business premises.
- Femme Fatale Cosmetics is not liable for undelivered, lost and damaged goods in relation to custom departments, government bodies, incorrect address supplied by the purchaser or errors or theft on behalf of the postal system or any additional third parties.
- Femme Fatale Cosmetics is not liable for any misuse of our products including but not limited to using our product in any way other than the prescribed method.
- It is the buyer and/or receiver’s sole responsibility to asses our products and determine whether they are suitable for your personal use. Femme Fatale Cosmetics is not to be held liable for any damages or ailments arising from the use of our products.
- Femme Fatale Cosmetics reserves the right to asses all orders, and to cancel suspicious orders, excessively large orders, all orders which do not meet the requirements as outlined on our FAQ pages (Ordering included) and without notice. We reserve the right to provide a refund for all goods purchased that are yet to be shipped and to implement a restocking fee if deemed necessary on all orders that are cancelled, whether by us or by the buyer.
- ALL Femme Fatale Cosmetics brand products are intended for personal use only unless you are an authorised stockist and have right of distribution. We do not permit our products to be used by customers to ‘create’ their own product and resell for profit (such as frankening nail polish or using our powder cosmetics in your product outside of PERSONAL USE). Femme Fatale Cosmetics has the right to refuse service and/or cancel orders suspicious of resale or reuse for profit.
- Femme Fatale Cosmetics strives to keep all information on our website accurate and up to date, but in the event of spelling errors (typos) and incorrectly described promotions, items or prices we are not to be held liable. In accordance with Australian Law, if we advertise an incorrect price by error on our behalf we are required to sell it for that price until the necessary adjustments are made to the website in order to reflect the correct pricing. This means that once the pricing is updated to reflect the correct price, we will not sell it at the incorrect price as it was previously shown.
- All promotions, discounts and sales only run for the time-frame advertised. Time-frame shown is by Australian Eastern Standard Time minus Daylight Savings. We will not implement inactive specials, promotions or discounts due to international time differences, or because the time-frame for use has expired.
- Promotions, sales and discounts are not used in conjunction with each other. Each product may only have 1 promotion, special or discount applied. Promotions, sales and discounts are not applicable to permanent clearance, discontinued or heavily discounted products or stock.
- Femme Fatale Cosmetics is not liable for any inaccurate information displayed on third party websites including but not limited to Facebook, BlogSpot and Twitter.
- Femme Fatale Cosmetics reserves the right to refuse all services to persons who threaten or cause disturbance against us, regardless of the medium used, including but not limited to social networking sites, email and mail.
The use of our website is also subject to the following terms:
- The content of this website is for your general information and personal use only. It is subject to change without notice.
- In that case that our website security is breached by an unknown third party, Femme Fatale Cosmetics is not liable for the exposure or release of your personal information.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions (as above).
- Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
- From time to time, this website may also include links to other websites (see Website Disclaimer below). These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Choosing to visit these links is at the user’s risk, and Femme Fatale Cosmetics is not to be held liable.
- Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.
- By using our website or placing an order, you are agreeing that we are not responsible for any product failure.
- No action can be brought against Femme Fatale Cosmetics arising from product(s) on this site including samples or goods/services received through this site.
- You are agreeing to all information and policies set in place by Femme Fatale Cosmetics which is stated here in Terms & Conditions when you browse this site or place an order with Femme Fatale Cosmetics, and that all information is not negotiable under any circumstances.
The information contained in this website is for general information purposes only. The information is provided by Femme Fatale Cosmetics and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Femme Fatale Cosmetics. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Femme Fatale Cosmetics takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
All responsibility or liability for any damages caused by viruses contained within the electronic file containing the form or document is disclaimed. WE WILL NOT BE LIABLE TO YOU FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND THAT MAY RESULT FROM USE OF OR INABILITY TO USE OUR SITE