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WELCOME

Introducing the Beauty Collective, a deluxe annual membership designed for those who want extra.

Unique to Femme Fatale, the Beauty Collective offers an array of perks, sales and exclusive items to members only. Browse each membership tier & FAQ for more information.

ANNUAL SALE CALENDAR FOR BEAUTY COLLECTIVE MEMBERS:

MARCH 15th
Free Shipping Promotion!
Available both Australia-wide and overseas; spend a minimum amount to unlock free postage!
AUS minimum spend $75 | USA minimum spend $75 | Canada minimum spend $110 | International minimum spend $150

MAY 15th
Annual Exclusive Sale!
Once a year members will have access to a huge range of goodies! Exclusives created just for you by both Femme Fatale and Obscurus. Products will be capped quantity, available until sold out.

AUGUST 15th
Unique sale!
Each year this sale will vary, but will be exclusive to members only.

NOVEMBER 23rd
Black Friday Sale!
We run a Black Friday sale for all customers (10-15% off), but Beauty Collective members unlock additional promotions (such as a higher percentage off or extra sale items).

YOUR BIRTHDAY MONTH
Receive a birthday gift from us, to you!
A fun little present with some exclusives, just for you.

$35 AUD annually (before GST)

Standard membership gives you access to:
Sign-up gift of two exclusive eyeshadows & one highlight
March Free Shipping Promotion
August Sale (terms vary each year)
Black Friday (November) Sale
30% off each of the four Emporium packets, available for a one time use on EACH.
Purchase [here]

Upgrade to Premium Membership for access to:
Complimentary Birthday Gift!
All three sales in the Standard Membership, PLUS an annual sale with Femme Fatale and obscūrus exclusives made especially for members.
Priority access for Emporium packets EVERY month!
30% off each of the four Emporium packets, available for a one time use on EACH.
Priority access for Annual Advent Calendar, Cosmetic Sample Packs and select other events.

$75 AUD annually (before GST)

Premium Membership awards members:

Sign-up gift of two exclusive eyeshadows & one highlight*
Birthday gift of goodies just for you (your gift will be different each year, so no double ups)*
Early access to the sample pack release for all new Femme Fatale cosmetic releases.
Early access to the annual Advent Calendar/s.
March Free Shipping promotion.
August sale (terms vary each year).
Black Friday (November) sale – usually a higher % off than offered for non-members.
Annual exclusive sale (May) – assortment of exclusive Femme Fatale & obscūrus products made just for this event.
30% off each of the four Emporium packets, available for a one time use on EACH.
Early access for all Emporium packets, every single month.
Sporadic extras that vary each year such as priority access to select promotions/releases including Sample or Oops sales.
Purchase [here]

On a budget? No worries!
Our Standard membership gives you access to:

Sign-up gift of two exclusive eyeshadows & one highlight
March Free Shipping Promotion
August Sale (terms vary each year)
Black Friday (November) Sale
30% off each of the four Emporium packets, available for a one time use on EACH.

*See FAQ for information on gifts in reoccurring memberships.

$0 ANNUALLY
You must purchase a minimum of 5 Emporium packets between May-April each year to be added as a member.
This membership is separate from the Beauty Collective memberships, and you can be in both.
Being an Emporium member gives you access to the annual Emporium Sale on July 10th where you are able to buy full-sizes and any extras left from the Emporium packets released between those dates. It also gives you the opportunity to vote on which products should be brought back for this sale.

IMPORTANT
Being a Beauty Collective member does NOT give you access to the annual Emporium Sale. However, being a Beauty Collective member does give you 30% off your first Emporium packets plus early access (for premium) monthly.

VOTING
Emporium members are polled in April via newsletter to see which items we should bring back for the July 10th sale.
If you are not signed up to the newsletter, you won’t have the chance to vote.

SIGN-UP
Want to join? Contact us here with your 5 order numbers (that contain Emporium items from May 2018 onwards).
Memberships reset every May 1st.
Find out more about the Emporium [here]

STANDARD MEMBERSHIP
$35 AUD annually
Purchase [here]

PREMIUM MEMBERSHIP
$75 AUD annually
Purchase [here]

WHO IS THIS SUITABLE FOR?

The Premium Membership is ideal for those who love all types of products – lacquer, perfume, cosmetics, bath/body etc. The Annual Exclusive Sale (for Premium members) will contain any a selection of new exclusive products from Femme Fatale & obscūrus. These are different every year, and only available to premium members.
The Standard Membership may be suitable for those who are primarily polish-buyers; as the three sales run each year will usually apply to lacquer as well as the other types of products we carry.
If you like all sorts of products, either membership will suit you, also depending on your budget :)

PAYMENT
The Beauty Collective memberships are a one-time payment for annual access (365 days). It is not a reoccurring subscription. So once your membership expires, you will need to purchase another membership for the following 12 months. You will receive an email reminder when your membership is nearly expired, plus another once it has expired.
Prices are in AUD, and GST applies for Australian customers.

MEMBERSHIP ACTIVATION
Once you have purchased a membership, you will have access to the Members Area immediately.

ACCESS TO SALES/PROMOTIONS
The Members Area is a portion of the My Accounts page that shows the member lists of available content, products and discounts. A lot of this content will be active during the sale times (see calendar tab).
“My Content” will show all pages, posts and other content open to your membership.
“My Products” will show products that are viewable or purchaseable.
“My Discounts” will list products carrying membership discounts.
Stay subscribed to our newsletter for sale/promotional updates. If you have been unsubscribed, and you want to re-join, please email marketing@femmefatalecosmetics.com.au with your name and membership level (standard or premium)

SWITCHING BETWEEN MEMBERSHIPS
If you wish to change your membership, you need to cancel your current one, then purchase the other. Unfortunately switching between them is not supported by our system.

REFUNDS FOR CANCELLATIONS
Cancellations are available; the remainder of your membership is refunded to you as STORE CREDIT ONLY with a 12 month expiry date.
Please allow up to 3 business days for customer care to process your request and issue your credit (excluding public holidays/weekends).
The value of your credit is determined on the remainder of days left of your membership; approx figures are 1 day = $0.205 for Premium; and 1 day = $.095 for Standard. It is also calculated from the cancellation day (not cancellation request date).

CANCELLATION  CREDIT USED AGAINST PURCHASE OF ANOTHER MEMBERSHIP
This is available for customers. Any store credit balance can be used on the purchase of a membership.

RECEIVING/REDEEMING LOYALTY LUSTRES FOR MEMBERSHIP PURCHASES
Loyalty Lustres do not apply to membership purchases, and are not awarded from the purchase of a membership.
No discounts will apply to membership purchases. They are full price only.

BIRTHDAY GIFT
Our birthday gift to you changes every year, so you won’t receive any double-ups. Although we strive to have your present arrive to you as close as possible to your birthday, please take into account possible transit delays.
Your gift is dispatched:
~ 2 weeks before the provided date, if you are an international member
~ 1 week before the provided date, if you are an Australian member
Due to the prep time & shipping timeline requirements, if you purchase a membership without enough time (3 weeks) before your birthday arrives, your gift is mailed out the following year so that it may arrive in time for your special day. Your membership must be active to receive your birthday gift. If your details change at any time it is your responsibility to update us with the new information. Gifts sent to incorrect or old addresses will not be replaced.

GIFTS FOR REOCCURRING MEMBERS
If you are a reoccurring member past 1 year the gifts are slightly different:
Premium members will receive a deluxe (larger) birthday gift each year in place of the sign-up gift. Our birthday gift to you changes every year, so you won’t receive any double-ups.
Standard members will receive a $15 store credit each year in place of the sign-up gift. This store credit has a 6 month expiry.

30% OFF EMPORIUM PACKETS
Available to both tiers, this offer is for every sign up (so if you sign up for another year, you get this promotion again). You are issued 4 coupon codes for 30% off each Emporium packet (Aroma, Perfume, Bath+Body, Beauty) that are active for 6 months only. Each code is valid for one use only, and each code will apply to one packet type only.
Remember that Emporium packets are a monthly release, and if you purchase 5 or more you are invited to join the Emporium Membership (free). Being a member gives you access to the annual Emporium Sale on July 10th where you are able to buy full-sizes and any extras left from the Emporium packets released between those dates.

Terms & Conditions of Beauty Collective Membership purchase. By purchasing a membership you are agreeing to the following:

  1. Price is subject to change without notice. In the event of a membership price change, this will apply to newly joining members only. Once your membership expires, the new price will apply to you once you renew your subscription.
  2. Australian members will have GST applied at checkout.
  3. Purchase and payment of the Beauty Collective Membership awards the buyer 1 year access to discounts, extra’s and members-only areas. There are two tiers, Standard and Premium. Premium tier awards additional benefits over the Standard tier. To have access to Premium content you must purchase the premium Membership.
  4. The Beauty Collective Membership is not an automatic renewal; although we send an email reminder it is the member’s obligation to sign up again for the following 12 months.
  5. You will automatically be granted access to the membership area upon payment. This item is virtual; you will not receive a physical card or other directions. Once you have purchased and paid, you will find membership links added to your account in the navigation menu.
  6. Your email will be added to a membership-only newsletter which will advise you in advance of any upcoming sales or other important information. We highly recommend you do NOT unsubscribe to this.
  7. Discount coupons or reward points are not applicable to the purchase of the Beauty Collective Membership; and reward points are not issued for the purchase of the Beauty Collective Membership.
  8. Membership cancellation is available; the remainder of your membership is refunded to you as STORE CREDIT ONLY with a 12 month expiry date. The value of your credit is determined on the remainder of days left of your membership; approx AUD figures are 1 day = $0.205 for Premium; and 1 day = $.095 for Standard. It is also calculated from the cancellation day (not cancellation request date).
  9. For premium members, your birth date and shipping details will be required upon checkout. It is the member’s obligation to update Femme Fatale in the event of any address changes. Gifts sent to incorrect or old addresses will not be replaced or reimbursed.
  10. A premium membership must be active a minimum of 3 weeks from provided birth date for Femme Fatale to dispatch the gift.
  11. All promotions and sales are subject to change without notice.