If you have any questions that are not answered here, please contact our customer care for assistance.
The Emporium packets will be a monthly release instead of a subscription service. Each month is themed, and the packets are available in limited quantities.
Each type (Aroma, Perfume, Beauty etc) is limited to one per person, but you can buy one of each category if you like.
Emporiums are released at 9am AEST on the 15th of each month for Premium Beauty Collective members. Not a member? Sign up here.
The remainder of Emporium packets are open to all other customers from 9am AEST 16th (the following day) of each month.
You can find the Emporium listings here each month; and once in stock you may add-to-cart like any other item we carry. This means Emporium packets can be combined with other cart items or can be included in Group Buys (applicable for Fiend members).
Emporium packets are final sale items, meaning they will not be cancelled or refunded for change of mind. Any damaged or missing goods are refunded in accordance with our regular store policy.
Pricing & Payment
Emporiums will be priced as any other item we stock in our shop. This means we will have a fluid pricing depending on what items are on offer that month. Our general ballpark is around $10-$30 AUD before postage. Please remember that our prices are based off of the brand’s wholesale rate after currency conversion, shipping and import tax; in addition to some products having a higher wholesale rate than others – so there are a few factors which contribute to how each packet is priced. All products are exclusive and custom made as well, so you won’t find them elsewhere.
We accept payment via PayPal (account or credit card); and store credit/reward points may also be redeemed.
Join our Beauty Collective Premium membership to get 30% off your first purchase of each Emporium packet!
Customers are billed for postage at checkout. The cost of shipping may vary depending on the weight of the packet each month, other cart items and of course your location. Emporium packets do not contain dangerous goods, so they can be shipped via Aus Post or Fastway (Australia) or Air Mail (International).
The price of shipping is NOT included in the Emporium packet pricing.
All Emporium orders will be subject to our regular store TAT – as always this is affected by presale items you purchase in your order, or if you opt to have it shipped in a group buy.