eGift Card

How to purchase:

1. Add this item to your cart (alongside any other required items) and proceed to checkout page.
2. Below shipping/billing details is a section prompting you to answer who is getting the eGift. Select between: ‘Send to me’ OR ‘gift to someone else’.
3. If you opt to send the code to your self, proceed to payment.
4. If you opt to send to a recipient, enter the email address of the giftee for the full amount OR you can allocate each individual voucher to a unique person. Don’t forget to include the title and message for your voucher/s!

General information:

We have a comprehensive FAQ on our eGift Card and store credit balance here.

The purchase of this item will generate a unique code that is used by you or the receiver when making a future purchase. The code’s value is also known as a ‘store credit balance’. This balance is valid for 3 years (36 months) from purchase. Once expired it can no longer be redeemed against a purchase, and is non-refundable or exchangeable for cash equivalent.

The store credit  can be applied to both products and shipping fee.

Once the balance is exhausted or has reached expiry, the code becomes inactive automatically.

There is an automatic balance maintenance which means if your store credit balance is higher than your order total, the remainder will be able to be applied to your following order. Store credit balance cannot be split manually – so if you have a balance of $100 credit you can use all of it on a $120 order, but you cannot opt to use a lesser amount (such as $75) on the order, it will automatically apply the highest possible amount available. If the available store credit balance is less than the total amount to be paid, the remaining amount can be paid using other payment methods.

The store credit cannot be used in conjunction with select promotions INCLUDING Loyalty Lustres (reward points). 

If you or your receiver is having trouble using the code, please check our FAQ here and if your question is not answered, open a ticket for further assistance.