Order Combination Info
- If you partake in the UK/EU/NZ group buys, don’t use this item. Group buys have a separate ordering system.
- You can checkout with this item alone in your cart – whenever you are ready to have your previous orders combined and shipped.
- Your orders are still subject to the TAT (found on the top left of the homepage). Once you tell us to combine and ship, you start at the beginning of the TAT.
- International orders are shipped with Australia Post (non-polish) with insurance; USPS (any order) with insurance; or DHL (polish only) with insurance on request. Australian orders will ship with either Fastway or Australia Post, both with insurance. If your shipping address is with a PO Box it’ll go via Australia Post as Fastway don’t deliver to PO boxes.
- Select your carrier choices from the drop down; we’ll dispatch with the cheapest.
- Please note that the shipping fee you are charged is what we are billed by the carrier. Often the shipping on our website at checkout is lower than the carrier charges, as at times we absorb a portion of postage fees. The final charge for your parcel is also affected by the dimensions, weight and location – these variables are not factored into our website postage as we charge flat rates for weight brackets. This means your final postage fee may vary (both less or more) from the website had you ordered all your items at once. We will always strive to offer the lowest postage cost for your parcel – we will contact you if another carrier is cheaper.
- Shipping is calculated once your orders are packed and lodged with the carrier. Then we refund you any excess postage paid. The refund process is done within 48 hours (from time of dispatch); and we refund using your method paid. Please note for refunds back into bank accounts or credit cards it may take up to 7 days for your bank to process this.
- As usual, shipping time is separate from our TAT. If for some reason you need your orders urgently, add a note during checkout that you need it dispatched ASAP (or if you’re Australia you can opt to have it shipped with Express Post – but unless you ask us to it’ll go regular post).